Shipping policy

SHIPPING POLICY

Last updated: 10/04/2026

At ONORA, we aim to deliver your order quickly, securely, and with complete transparency.

PROCESSING TIME

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking details.

SHIPPING TIMES

Estimated delivery times:

  • Domestic: 3–7 business days

  • International: 5–12 business days

Please note that delivery times may vary depending on your location and external factors.

SHIPPING COSTS

Shipping costs are calculated at checkout.

We offer:

  • Free shipping on orders above [Insert Amount]

  • Standard shipping rates for all other orders

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery in real-time.

DELAYS

While we strive to meet all delivery estimates, delays may occur due to:

  • High demand periods

  • Customs processing (for international orders)

  • Courier service issues

ONORA is not responsible for delays caused by external factors beyond our control.

INCORRECT ADDRESS

Please ensure your shipping address is accurate at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error, contact us immediately at [Your Email Address].

LOST OR STOLEN PACKAGES

ONORA is not responsible for lost or stolen packages marked as delivered.

If you experience an issue, please contact the shipping carrier directly.

CONTACT

For any shipping-related questions, please contact us at:
onora@gmail.com

Thank you for shopping with ONORA.