SHIPPING POLICY
SHIPPING LOCATIONS
We currently ship to addresses within the United States only.
ORDER CUTOFF TIME
Orders placed before 5:00 PM ET are processed the same business day.
Orders placed after 5:00 PM ET, or on weekends or public holidays, are processed on the next business day.
ORDER HANDLING TIME
2–4 business days (Monday to Friday).
This is the time from when you place your order until it leaves our fulfilment partner.
TRANSIT TIME
5–8 business days (Monday to Friday).
ESTIMATED DELIVERY TIME
7–12 business days from the date you place your order.
CARRIER
Orders are delivered by our trusted shipping partners. Final delivery within the United States is handled by USPS or a local delivery partner, depending on your location.
SHIPPING COSTS
Shipping is free on all orders within the United States.
There is no minimum purchase required to qualify for free shipping.
TRACKING YOUR ORDER
Once your order has shipped, you will receive a confirmation email containing your tracking number.
You can use this tracking number to monitor your shipment at any time through our Track Order page.
DELAYS
Delivery estimates are provided as a guide only and are not guaranteed.
Weather conditions, carrier delays, customs processing, holidays, and peak shipping periods may occasionally extend delivery times.
If your order has not arrived within the estimated delivery window, please contact us and we will investigate the shipment.
DUTIES AND TAXES
All applicable duties and taxes are included in the price you pay at checkout.
There are no additional charges due upon delivery.
CONTACT
Store Name: ONORA CLOTHING PTY LTD
Address: Shop 5B, 2 Crewe Place, Rosebery NSW 2018, Australia
Email: hello@onoraofficial.com
Phone: +61 426 707 892
Customer Service Hours:
Monday – Friday: 10:00 AM – 5:00 PM (ET)
Saturday & Sunday: 9:00 AM – 3:00 PM (ET)